A message from our CEO at Nutricia North America on COVID-19

March 13, 2020

Dear Nutricia Customers and Community,

At Nutricia, we know that our customers, patients, and their families rely on our medical foods every day. The health and safety of our customers and patients have always been our highest priority. As the COVID-19 situation continues to evolve, our commitment to supply, quality, and services to you has never been stronger.

I would like to share some of the actions we are taking in the US to continue to deliver on our commitment and provide the very best care.

Production Capability and Supply. We carry several months’ worth of products here in the United States. Our company has confirmed and secured supply of ingredients to provide continuity of on-going manufacturing.

As part of the Danone company, one of the largest food companies in the world, our products are manufactured in the US, UK, and the European Union. Supply has not been affected from any of these locations. Although there are travel restrictions for individuals from Europe, this does not apply to the free flow of commerce and goods, as clarified by the Department of Homeland Security on March 11, 2020.

High Product Safety & Quality Standards. As a global leader in medical nutrition, we operate at the highest level of quality and food safety standards. All our facilities operate at standards beyond the requirements of any country and are regularly FDA inspected. We continue to monitor the situation closely and have been implementing additional precautions as necessary.

Continuity of Service. Considering the current environment, we are taking steps to protect the health and safety of our employees while also maintaining a high level of continued service to our customers. We’ve taken actions to promote flexible work arrangements and our highly dedicated team will continue to support you in every way. Our customer service team is ready to help you. They can be reached at 1-800-365-7354.

All of us at Nutricia understand this is a stressful time for everyone. You can count on us to continue to provide the best care for you.

Sincerely,

Robert Schnurr
CEO, Nutricia North America

Hailey’s Story: Epilepsy & The Medical Ketogenic Diet

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About Me:

My name is Hailey, a twenty-four-year-old college student happily living on the coast with my adventurous boyfriend of five years and our goofy husky German shepherd. I am a student yoga teacher and am pursuing my bachelor’s degree in Science Education. While at first glance I may look like a typical, healthy, 20-something college student, people are usually shocked to hear what I’m going through medically. You see, I have uncontrolled seizures, also known as intractable epilepsy, along with a neuro-cardiac condition called Dysautonomia. My seizures started mid-summer when I was thirteen years old. From there, my health rapidly declined. At my worst, I was having over forty seizures daily. I had to wear a helmet and was wheelchair bound. We tried several different anti-seizure medications, but unfortunately, nothing stopped my seizures.

Worsening Seizures:

When I was eighteen, in a dental office, I had a seizure and my breathing did not return. Thanks to the quick action of the dental office and first responders, I survived and recovered after just three days on a ventilator in the Intensive Care Unit (ICU). During my time there, my doctors recommended that I start eating healthier and exercising.  As a kid my diet was terrible, eating lots of junk food. However, I was a healthy weight, so my parents never worried. With low expectations, but desperate, I “cold-turkey” changed my diet, eating mostly whole foods and cutting drastically back on processed foods. I started feeling much better. I joined the swim team, and fell in love with yoga, rock climbing and jiu jitsu (sorry mom). 

The Medical Ketogenic Diet:

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Although exercising and eating healthier made me feel better, I was still having one to two seizures per month. This meant that I still couldn’t drive. Therefore, I became motivated to reduce my seizures further. I began researching and stumbled upon the Charlie Foundation and the medical ketogenic diet. I was eager to give the medical ketogenic diet a try. However, my doctors initially tried to steer me away from it, warning that it was extremely difficult and limiting. I explained to them that my seizures were very difficult and limiting too! Ultimately, we mutually agreed to try it, with the help of a medical ketogenic dietitian who I found on the Charlie Foundation’s Website. The first week or two, the diet was very difficult. I experienced flu-like symptoms and suddenly had insomnia. I would lie in bed crying because all I wanted was a box of bread rolls. I never thought I’d cry over food. 

As time went on, the ketogenic diet got a lot easier and I learned what I could and couldn’t eat, and how much. My dietitian helped me obtain a prescription for KetoCal 4:1 LQ formula to reduce the stress of meal planning since I was attending work, school, and swim team. For the first time since my seizures began, I went two months seizure free. While the diet wasn’t completely effective, it did make a big difference on the frequency of my seizures! I was on the ketogenic diet for just over a year and a half when doctors purposely had me cheat to induce seizures for testing. After that, I lost motivation to continue the diet and fell off track for a few years. However, my seizures became more frequent, so I decided it was time to return to the ketogenic diet. I have been back on the medical ketogenic diet since July of 2019 and this time, with a better mindset and motivation. 

My Life Today:

Since being on the medical ketogenic diet the second time, my new seizure-free record to beat is about three and a half months, or 110 days. I have had a few accidental carb ingestions that have lowered my ketones enough to cause breakthrough seizures. While unfortunate, these instances motivate me to continue the diet and are great examples of how powerful the diet is, at least for me! My mind feels clearer and less fuzzy on the medical ketogenic diet. I also find that it is easier to maintain a healthy weight because getting into bad eating habits is not an option when you’re on the medical ketogenic diet. 

We live in a society where we want a quick fix. However, if you’re reading this, I’m willing to bet that your quick fixes are not working. I’m learning that the medical ketogenic diet really isn’t too difficult. In a pinch, I can walk into a gas station and purchase nuts, salami and cheese. I can find an avocado just about anywhere if I need a snack. If I’m feeling lazy, I can just eat some spinach mixed with tuna and mayo. At most restaurants I can order plant protein with fats and veggies. If I’m really in a hurry, I just grab a KetoCal 4:1 LQ from the fridge. KetoCal also takes the stress off traveling. If I’m in the mood for pancakes, bagels, or sweets, I can make recipes that are ketogenic, using KetoCal 4:1 powdered formula, coconut flour, or almond flour. 

You can follow my ketogenic diet story on my Instagram page at https://www.instagram.com/keto4seizurefreedom/.

Advice for Other Adults Considering the Medical Ketogenic Diet for Epilepsy Management:

My advice to other adults who are considering the medical ketogenic diet for seizures? Don’t let anyone tell you doing the ketogenic diet for epilepsy is too hard. Also, don’t get too down on yourself if you accidentally get kicked out of ketosis. We try our best but accidental ingestions happen. 

– Hailey

I was paid by Nutricia for my time to write this blog post, however, my opinions are my own.

KetoCal is a medical food for the dietary management of intractable epilepsy and is intended for use under medical supervision.

Please note that this is one individual’s report of her experience with the medical ketogenic diet and may not be the experience of others. Individual results will vary. Please discuss with your healthcare provider if the medical ketogenic diet is right for you.

To learn more about the medical ketogenic diet for the management of intractable epilepsy, visit www.ketogenicdietforepilepsy.com.

NEW KetoCal Connect Program to Support Keto Parents & Caregivers!

KetoCal_Connect_logoThe KetoCal® Team spoke with several keto parents to ask- What information and resources would have been helpful for you when your child started the ketogenic diet? Based on that feedback, we created the KetoCal Connect Program. The goal of KetoCal Connect is to help patients start and stay on the ketogenic diet successfully by providing caregivers with the information, support, and resources they need to manage the diet at home*.

There are 4 pillars of the KetoCal Connect program:

  1. Trusted products

We want you to have access to our trusted products from day 1 of your ketogenic diet journey. KetoCal has been used by healthcare providers all over the world for over 16 years. If you or your child is going to start the ketogenic diet or has recently started, ask your healthcare provider for a free sample of KetoCal or Liquigen® and a KetoCal Connect New Patient Starter Kit.

  1. Coverage & Cost Assistance

Our goal is to make sure that everyone who needs KetoCal has access to it. Our team of coverage specialists is available to help walk you through the process of getting KetoCal covered by your insurance, WIC, or Medicaid. When these are not options, the KetoCal Assistance Program (KAP) is available for qualifying families to purchase KetoCal at a discounted price.

  1. Caregiver Support

Remember, you are not alone – there’s a whole community behind you. Let us help you connect to nutrition experts and keto families just like you. Get one-on-one help with KetoCal or Liquigen questions by calling one of our Nutrition Specialists at 1-800-365-7354, Option 2. For everyday tips, check out our caregiver support blog. Visit our social media pages to stay up-to-date with KetoCal and to connect with other keto families just like you!

  1. Tasty Ketogenic Recipes

We know how important it is to find ketogenic variations of your child’s favorite foods (and that favorite foods can change overnight!). Check out our recipe database to find a variety of sweet and savory ketogenic recipe ideas that can be adapted according to your child’s specific nutritional needs.

Learn more about the KetoCal Connect program and get support at your fingertips by visiting www.MyKetoCal.com/KetoCalConnect.

*Please note, KetoCal must be used under the supervision of a healthcare provider. KetoCal Connect was created to help support caregivers and is not intended to replace the supervision and guidance of a medical professional.

-Mallory Eastman
The KetoCal Team
Nutricia North America