Coverage & Cost Assistance

Help for families to obtain product insurance coverage and access


Nutricia is Here to Help

Getting insurance coverage for medical foods such as KetoCal® and Liquigen® is essential for the many families living with special dietary needs.

We understand that navigating the health insurance landscape can be challenging as laws and regulations change and vary by state. We are here to help.

Did you Know?

Navigator has helped over 7,000 patients find coverage for Nutricia products to date


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Nutricia Navigator is a free assistance program designed to help families like yours obtain product insurance coverage and faster access to Nutricia products. Our goal is to make sure that everyone who needs KetoCal has access to it.

Our Dedicated Navigator Team

Our Nutricia Navigator coverage specialists will be with you from start to finish. They will provide you with one-on-one personalized guidance to help you determine the best coverage options for your situation. They will evaluate your eligibility for various programs and help you find suppliers to fulfill Nutricia product needs - all at no cost to you.

What can Nutricia Navigator support me with?

Our Navigator team will stay by your side and help you:

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  • Contact your insurance plans to verify coverage & obtain prior authorization requirements.
  • Navigate the complex environment between you, your healthcare team & your insurance company to guide you in finding coverage.
  • Identify alternative coverage.
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  • Help with pre-determination & prior authorization.
  • Assist in appealing insurance denials for Nutricia products.
  • Answer questions regarding claim submissions & billing errors.
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  • Help with finding a local pharmacy, home healthcare or DME provider where Nutricia products are available.
  • Assist in determining the best purchasing options for your family’s budget.
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How to Get Started

Download and complete the Navigator information form to get started. Once submitted, a reimbursement specialist will get in touch during business hours. They can review your plan and provide insights into the next steps that are best for your situation.

Contact the Nutricia Navigator team, Monday-Friday, 8:30am-5:00pm ET, for additional assistance.